FAQ
Common questions about ultrasound service and repair.
What brands do you service?
We service GE, Samsung, Mindray, Philips, and all other ultrasound brands. Call 803-553-3108 to confirm your model.
What information should I provide when requesting service?
Brand, model, serial number if available, symptoms, and any error codes. Photos of error messages are helpful.
Do you offer preventative maintenance?
Yes. Preventative maintenance can reduce downtime and help protect image quality and hardware lifespan.
Can you help with image quality issues?
Yes. We troubleshoot artifacts, probe and connector issues, and configuration problems that affect image quality.
What is the fastest way to get help?
Call 803-553-3108. If you prefer, use the request service form and include details about your system.
Still have a question?
Call and we will help you get the right next step.